Due to a huge increase in spam and a hardware failure on one of the mail scanning servers here we are aware that some email has been delayed over the last 24 hours. We now have all servers back up and running and an extra server will be live later this evening.
This issue has also made us bring forward an upgrade to the scanning engine – this has been in testing for a while bit is now live – this should also reduce the amount of spam received – and the accuracy will increase as time goes on.
if you are still seeing any issues please call or email and we will look into the issues as soon as possible