Dec 29
We are aware of an issue affecting some ADSL users between approx 5am and 8an this morning. It appears that a change at BT means that while users were onencted we could not route traffic to them. We have made a few changes here and all appears OK.
If you are still having a problem please try rebooting your router and if that fails turn the router off for 30 minutes and try again since you may need to clear a ‘stale session’.
If this fails please contact support in the normal way and we will do our best to resolve the issue in your case. Apologies for any problems caused.
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