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Monthly Archives: September 2014

Huntingdon Network Maintenance 2nd October / 3rd October 2014

We are planning to perform some network maintenance at our Huntingdon data centre on the evening of the 30th September and 1st October. The work will take place during the evening on these days and there may be short interruptions to *some* services.

The work is planned to upgrade the network capacity and re-arrange the network layout in our data centre to add resilience and to increase the available speed for services hosted here.

The outage on most servers will be 1 or 2 breaks no longer than 2-3 minutes.

Note this work was postponed and will hopefully take place overnight tonight

Core Link Congestion 25/09/2014 [ resolved]

Our Primary link between London and Manchester has been down during some of the day due to a issue with one of our fibre suppliers. They are working on restoring service asap.

We do have resilient links in place so there is no full outage here – however these may be some slight congestion / lag on traffic between London and Manchester (and some traffic to Huntingdon) as the remaining links are at a higher load than normal

This issue has now been resolved


The main support number is 0845 330 0666 (geographical 01480 355566)

There’s a second, fallback (geographical) number: 01480 411616. All numbers ring directly at our support centre, manned 24hrs x 365 days a year.

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