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Network Instability 02/02/2016

There was a period of network instability between 1am and 2am this morning. This appears to have been due to a network storm within our network. We have now stabalised the network and you should see full service from all servers.

We are monitoring the network to ensure this does not re-occur and are investigating the root cause of this issue to ensure it does not re-occur

We apologise for any issues this may have caused

EMERGENCY CONTACTS

The main support number is 0845 330 0666 (geographical 01480 355566)

There’s a second, fallback (geographical) number: 01480 411616. All numbers ring directly at our support centre, manned 24hrs x 365 days a year.

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