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OUTAGE: Network drop 31/1/18

During planned work deemed low risk by a supplier they managed to inject a loop into one of our links. This caused a significant level of packet loss into our network at approx 22:50 on 31st January.
The link was removed from use and service was resumed albeit with reduced resilience.  The issue has been reported to the carrier who have identified a potential problem and resolved this.
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The main support number is 0845 330 0666 (geographical 01480 355566)

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