Oct 14, 2011 | Outages, Unplanned downtime
We are in the process of updating one of the gateway ADSL routers as we’ve been made aware of an urgent security issue that requires new firmware. Current connections are being made & authenticated against the backup router. We now have to re-boot the one under maintenance and this will mean a brief window where users may see an outage of around a second. Any new sessions will not be affected.
Oct 5, 2011 | Outages, Unplanned downtime
Due to a stuck route causing an issue with a customer IP range we have just rebooted one of the core routers located in our Huntingdon Data Centre.
This may have lead to a 5 minute window where access to some servers in Huntingdon was intermittent.
All work is now completed and all appears fine. If you have any issues please raise them with support via the nomal means.
