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Monthly Archives: September 2008

Network issue

We are aware of an issue preventing access to some IP ranges on our network at this time. We are urgently investigating this and expect service to be back very shortly

Network issue today

We are aware of a network issue today that limited connectivity to some servers and sites. While we have not identified the exact cause as yet we believe the problem is now cleared. We believe thius may have originated outside out network but we are investigating this as a matter of urgency

EMERGENCY CONTACTS

The main support number is 0845 330 0666 (geographical 01480 355566)

There’s a second, fallback (geographical) number: 01480 411616. All numbers ring directly at our support centre, manned 24hrs x 365 days a year.

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