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OUTAGES: connectivity & latency issues

RESOLVED: 13:14pm

We are not aware of any ongoing issues now and believe that the cause of this problem has been identified and remedial action taken. Once again, apologies to anyone affected this morning.

UPDATE:

We have removed one of the backhaul lines from our network as this appears to be causing routing issues; we are seeing the majority of the affected lines coming back to their normal latency and response times.

We will continue to update here and apologise again for this affecting you at the start of the working week.

We are aware of an as yet unidentified issue affecting large numbers of our circuits leading to slow-downs, poor quality links and high latency. We are working on this now and will update here as soon as we have more information to share. We apologise that this is affecting you on a Monday morning.

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