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CLOSED: Portal diagnostics

UPDATE: the supplier code issues have been worked around and all tests are now available again.

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We are aware of issues working with the APIs from the suppliers that’s affecting the ability to run diagnostics via the Merula portal (https://adslreports.merula.net); we are working on this now and will advise here as soon as this is resolved. Apologies for this loss of service.

EMERGENCY CONTACTS

The main support number is 0845 330 0666 (geographical 01480 355566)

There’s a second, fallback (geographical) number: 01480 411616. All numbers ring directly at our support centre, manned 24hrs x 365 days a year.

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