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At Risk

We will have engineers working in some of our racks over the next couple of days getting some of our new fibre links installed and configured. This work should NOT have any impact on service but with any work of this kind there is always a small element of risk.

We will update this ticket once the work is complete


The main support number is 0845 330 0666 (geographical 01480 355566)

There’s a second, fallback (geographical) number: 01480 411616. All numbers ring directly at our support centre, manned 24hrs x 365 days a year.

We'd also suggest that all customers subscribe to our mailing list (link above); status messages and updates will be delivered by email.