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Possible Disruption Friday 16/5

Further from the recent router issues we have determined that this is caused by a memory issue on the router hardware. We have now sourced replacement RAM and we will have engineers on site on Friday to replace this. The router itself way be down for 10-15 minutes but most if not all traffic should work round this and there should be little if any noticeable issues


The main support number is 0845 330 0666 (geographical 01480 355566)

There’s a second, fallback (geographical) number: 01480 411616. All numbers ring directly at our support centre, manned 24hrs x 365 days a year.

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