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Hosted Servers

We are aware of an issue that affected some hosted servers this evening. This appears to have been caused by a faulty network switch. The switch has been replaced and service on all affected machines is now restored.

We will monitor this for stability but we believe the issue is now resolved. We apologise for any issues caused.


The main support number is 0845 330 0666 (geographical 01480 355566)

There’s a second, fallback (geographical) number: 01480 411616. All numbers ring directly at our support centre, manned 24hrs x 365 days a year.

We'd also suggest that all customers subscribe to our mailing list (link above); status messages and updates will be delivered by email.