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At Risk – UPS Work at Huntingdon 29/02/2012 [completed]

We have identified an issue with the reporting from our primary UPS in the Huntingdon Data Centre. We have specialist engineers arriving on site with the necessary spares to fully test and resolve this issue.

During the work there will be times when the data centre will be powered via mains power rather than via the UPS system. This means that in the unlikely event of a problem with mains power to the building there may be issues with some services here.

We do not anticipate any issues but wanted to advise our customers of this work due to the slight risk associated with it.

This work has now been completed with the replacement of the main board in our UPS which appears to have resolved all issues


The main support number is 0845 330 0666 (geographical 01480 355566)

There’s a second, fallback (geographical) number: 01480 411616. All numbers ring directly at our support centre, manned 24hrs x 365 days a year.

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