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WARNING: fake domain registration emails

Attention: Phishing emails are circulating.

Currently, waves of forged emails are being sent to customers of several registrars, including Merula.

The subject of these emails is ‘Domain Suspension Notice’; the faked sender is shown as ‘abuse@xyzdomain’.

These emails are fakes – please ignore and delete them and do not click on any included link.

In case you have any doubts regarding emails regarding your domains, please don’t hesitate to get in touch with support in the usual ways.


The main support number is 0845 330 0666 (geographical 01480 355566)

There’s a second, fallback (geographical) number: 01480 411616. All numbers ring directly at our support centre, manned 24hrs x 365 days a year.

We'd also suggest that all customers subscribe to our mailing list (link above); status messages and updates will be delivered by email.