We will be upgrading some of our core routers that terminate broadband sessions later this evening – each will be down for less than 30 seconds for a firmware upgrade. These will be staggered over the evening. Most affected customers will reconnect within seconds automatically. if you have any issues please reboot your router and if that fails for any reason, please call into or email support in the normal way.
This only affects ADSL, FTTC & FTTP lines.