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Webmail URL Change – merula.co.uk email addresses

As part of the certificate renewal on our webmail server – the URL for webmail has changed from https://mx1.merula.co.uk to https://mymail.merula.net

The physical server email accounts etc remain the same – it is just the URL for webmail that has changed. If you prefer to access your email from an email client – you can also change the SMTP/IMAP/POP3 servers to the same name – mymail.merula.net

If you do not have a merula.co.uk email account you are not affected by this change

As ever if you have any questions please contact support via the normal routes

 

EMERGENCY CONTACTS

The main support number is 0845 330 0666 (geographical 01480 355566)

There’s a second, fallback (geographical) number: 01480 411616. All numbers ring directly at our support centre, manned 24hrs x 365 days a year.

We'd also suggest that all customers subscribe to our mailing list (link above); status messages and updates will be delivered by email.

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