UPDATE: 14th April 11:30AM

As you’re no doubt aware, we’re still seeing issues from this ongoing attack which are affecting the same services as yesterday. We are working hard to mitigate this but it is the cause of many issues being reported into our support team. As you’ll appreciate, the lines are very busy at the moment and ticket volumes are very high, so please bear with us if replies are delayed a little.

We will continue to update here as we work on this problem.