Possible outage affecting a small number of C20 lines

Oct 8, 2015 | Information, Outages, Unplanned downtime | 0 comments

We are aware of a problem with authentication to our Radius servers in the last 20 minutes that is affecting ONLY circuits delivered as from C20 exchanges — we are working on this now and expect a resolution shortly.

It’s only affecting those lines that have dropped earlier or had been switched off and are now trying to connect (“authenticate”) and not on lines currently logged in all of which should carry on working normally; so is only a problem for a small part of the ADSL estate in Merula.