We have been advised of planned work by OFNL between the hours of 1am and 6pm on 26/8/25.
During this time we have been advised that most OFNL connections may drop – service should be restored before 6am on 26/8
We will monitor this work and update as we see the work progress
We have been advised of planned work on our link from Manchester to London (this also acts as a backup route for Huntingdon overnight between 28th August and 29th August. During this time service will continue via our alternative route. However this does does mean we have reduced resilience so we should consider both POPs as ‘at risk’ during this time.
We will be watching through this work closely and will update this if there are any issues or when the work is completed
We have been advised that Virgin are looking to perform an update at their Manchester POP which will affect most services that are connected to our Manchester Bearers. In most cases our services connect to two Bearers so the service will auto fail-over. However some services are single homed to this site only and will be down for the downtime window – which is scheduled from midnight to 6am.
We will be closely monitor the affected lines and update if we see any unplanned issues from this
We apologise for any issues caused by this
We have been advised by Sky that they will be performing work on one of our Interconnects with them at Telehouse West on the early hours of the 23/10/24
Most Lines have dual NNI config and will swap over to the backup leg however come don’t have this so will be down during the Sky network work
We will be monitoring this work and update if we see any issues and on completion
We are sorry for any possible issues here
We have been made aware of a Fibre repair by our provider that will affect one of the core links to our Huntingdon Data Centre from London.
The work is scheduled from 11pm on the 16th November until 2pm on the 17th. This work will not have any impact on our services as we do have resilient routes not impacted.
This does however reduce the resilience at both Manchester and Huntingdon and therefore the sites should be considered at risk.
We will be closely monitoring throughout the work and update once it completes or if there is any impact noticed
[Update – Date Change]
Virgin have changed the date for this work to 16th November – 17th November
The supplier of one of our 10G Core links has advised us of a emergency planned works to resolve an issue with a fibre joint in their network overnight between 10pm on the 9th August and 12 midday on 10th August
During this window one of our links between Huntingdon and Manchester will be down. Both sites have resilient links – however with reduced resilience connectivity to these locations should be considered at risk.
We will be closely monitoring our network during this window and will update this post if we see any issues