Mar 17, 2022 | Planned Work
Over the next week or so customers may see some additional gateways when connecting with their broadband connections.
We have had these installed and tested in our racks for a few months and are following testing we are happy these are ready for customer use. We don’t suspect any issues for customers – however if anything is seen we will just move the connections back to the original gateways.
The New gateways give us extra capacity and should add additional resilience too.
We will let you know how these go – any customers who have questions or think they may have an issue as a result please contact support via the normal routes
Mar 13, 2022 | Planned Work
We have been informed that Virgin Media will be performing a re-route on one of the backhaul links between London and our Huntingdon Data Centre between the 24/3/2022 and 25/3/2022
We have resilient links to provide service here however this will reduce the resilience for services in Huntingdon and also reduces resilience to Manchester
The planned work has a 10 hour window however we don’t anticipate the link being down that long.
We will update this post if we see any impact and once the line is restored.
Mar 13, 2022 | Planned Work
During Monday 14th March our specialist contractors will be replacing the batteries on our UPS in our Huntingdon Data Centre.
While this should have no impact on services – it does pose a slight risk and reduces resilience to services in our Huntingdon Data Centre
We will update as this work progresses
[completed 14:00]
The battery replacement is completed and the UPS and resilience are now back to normal in our Huntingdon Data Centre
Feb 14, 2022 | Planned Work
During the 15th February 2022 engineers will be replacing the fuel on our generator at our Huntingdon Data Centre.
This will not cause any direct issues and we still have our UPS system to maintain power to the Data Centre. It does however mean that in the event of a power failure on the Utility supply there is a risk as for a short period the Generator will not be available to supply load.
Our suppliers will be working hard to ensue that the at risk period is kept to an absolute minimum
NOTE the new fuel will be the more environmentally friendly HVO fuel as part of our commitment to reduce the environmental impact of our company
We will update this post as the work progresses
[Update]
This work completed this morning and the generator is back available as needed
Feb 1, 2022 | Planned Work
Following on from the fibre break on our Huntingdon to Manchester link yesterday our supplier is carrying out further work overnight to replace approx1km of fibre following the damage they found. This work is currently scheduled to run between 11pm this evening until approx 7am on Wednesday.
We are told the link should not be down for the entire duration but will be down for some point of this.
As previously this will not cause a outage on our network but it does reduce the resilience – and therefore create risk for connectivity at our Huntingdon Data Centre and Manchester.
We will update this post as the work starts and as it progresses / completes
Jan 3, 2022 | Planned Work
We have been informed that Virgin Media will be performing a re-route on one of the backhaul links between London and our Huntingdon Data Centre between the 12/1/2022 and 13/1/2022
We have resilient links to provide service here however this will reduce the resilience for services in Huntingdon and also reduces resilience to Manchester
The planned work has a 10 hour window hpwever we don’t anticipate the link being down that long.
We will update this post if we see any impact and once the line is restored.
