Network oddness

Mar 31, 2010 | Planned Work, Uncategorized

Some users may have spotted issues reaching some of our services and with some of our ADSL connections between 0:30 and 1am. It appears that due to an error by a third party a a network loop was created causing some routing to get a little confused.

The issue seemed to have righted itself while we were investigating. We are reasonably confident that all services and servers are now fully working but we are investigating the root cause here to try and protect ourself against a reoccurred

ADSL Issue [resolved]

Mar 24, 2010 | Planned Work, Uncategorized

Some ADSL users may have seen an issue from approx 8:45 and 9:00 this was due to an engineer on site making a change to our ADSL routers that caused a temporary loss of connection for some users. As soon as the problem was spotted the issue was resolved.

We are sorry for any issues resulting from this and will ensure this does no happen again