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Planned work – ADSL Platform

We will be performing some planned work on our ADSL platform on 14/01/2009 at 10am. This is a minor configuration change that should not have any affect on users connected. Please note that you may see a brief connection drop although that is not planned at this time.

This will only affect users who log in with a ‘@dsl’ login to our network.

Any problems please let support know in the normal way


The main support number is 0845 330 0666 (geographical 01480 355566)

There’s a second, fallback (geographical) number: 01480 411616. All numbers ring directly at our support centre, manned 24hrs x 365 days a year.

We'd also suggest that all customers subscribe to our mailing list (link above); status messages and updates will be delivered by email.