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Various Server Upgrades

As part of our plan of improvements to the services we offer we are performing a range of upgrades to some of the shared servers here. The upgrades will take place over the next few days and *may* lead to a small period of downtime on some servers while live data is transferred.

We have tested all upgrades and do not anticipate any issues however if customers do see any issues please let us know via the normal support routes.

EMERGENCY CONTACTS

The main support number is 0845 330 0666 (geographical 01480 355566)

There’s a second, fallback (geographical) number: 01480 411616. All numbers ring directly at our support centre, manned 24hrs x 365 days a year.

We'd also suggest that all customers subscribe to our mailing list (link above); status messages and updates will be delivered by email.

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