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Network issues – Huntingdon

We are aware of some issues on our network in Huntingdon that have occured during the day. We are investigating the root cause of these and we believe things are now more stable than they are however work is continuing to ensure the root cause is found and the problem cleared fully.

WThis issue has been resolved for some time. It was caused by packet loss on a third party link.


The main support number is 0845 330 0666 (geographical 01480 355566)

There’s a second, fallback (geographical) number: 01480 411616. All numbers ring directly at our support centre, manned 24hrs x 365 days a year.

We'd also suggest that all customers subscribe to our mailing list (link above); status messages and updates will be delivered by email.