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Phone issues

There appears to be an issue with our main 0800 number and our support number 0845 330 0666. This is being investigated and should be fixed shortly.

In the mean time or ‘real’ number 01480 222940 is working fine should you need to call us

This has been resolved


The main support number is 0845 330 0666 (geographical 01480 355566)

There’s a second, fallback (geographical) number: 01480 411616. All numbers ring directly at our support centre, manned 24hrs x 365 days a year.

We'd also suggest that all customers subscribe to our mailing list (link above); status messages and updates will be delivered by email.