Need help or advice?
Call us FREE 0800 298 2375

ADSL issue 15/12/2009

Due to a BGP iossue on one of our BT centrals some users would have seen intermittent access this afternoon. This was resolved by resetting all sessions at approximately 4:30 this afternoon at ehich point we saw all sessions work fine. We are currently investigating why this happened and what can be done to prevent this happening again.

Our apologies for any problems caused.

EMERGENCY CONTACTS

The main support number is 0845 330 0666 (geographical 01480 355566)

There’s a second, fallback (geographical) number: 01480 411616. All numbers ring directly at our support centre, manned 24hrs x 365 days a year.

We'd also suggest that all customers subscribe to our mailing list (link above); status messages and updates will be delivered by email.

Subscribe