Need help or advice?
Call us FREE 0800 298 2375

Planned maintenance work on transit links 24th August

We have been advised by one of our transit providers that there may be a brief period of instability on some routes between HEX and Manchester early in the morning of 24th August. There should be no loss of service.

Date and Time of Maintenance: 24/08/2011 00:15 – 03:00

Ticket Ref: 120581
Description: Edge-IX Peering LAN Migration
Services Affected: Edge-IX Service

Justification: Expansion of the Edge-IX Peering LAN

Impact: Due to the nature of this work, you may experience a very short disruption in your service during the specified window.


The main support number is 0845 330 0666 (geographical 01480 355566)

There’s a second, fallback (geographical) number: 01480 411616. All numbers ring directly at our support centre, manned 24hrs x 365 days a year.

We'd also suggest that all customers subscribe to our mailing list (link above); status messages and updates will be delivered by email.