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Possible latency and site loading speed issues [resolved]

We are aware of reports of a bug affecting Juniper core routers affecting some ISPs and large interconnects that are causing these routers to crash. Symptoms include increased latency and slow speeds when attempting to load websites. Please be aware of this as it may affect your own connections if any of the intermediate links depend on these ISPs or routers.


The main support number is 0845 330 0666 (geographical 01480 355566)

There’s a second, fallback (geographical) number: 01480 411616. All numbers ring directly at our support centre, manned 24hrs x 365 days a year.

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