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Adsl Issue – Resolved

There was an issue involving BT ADSL connections between approx 1:30am and 3:40am this morning [11/03/2012].

Working with BT we now believe these issues are resolved and can see most connections back on line.

If you are still seeing an issue please reboot your router and if this still continues please call or email support in the normal way.

We are sorry for any problems this may have caused


The main support number is 0845 330 0666 (geographical 01480 355566)

There’s a second, fallback (geographical) number: 01480 411616. All numbers ring directly at our support centre, manned 24hrs x 365 days a year.

We'd also suggest that all customers subscribe to our mailing list (link above); status messages and updates will be delivered by email.