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Network issue this morning 27/05/2013

We are aware of a network issue that occurred this morning. This appears to have been caused by one of our routers crashing.

We do have multiple routers so normally this would not cause a problem – however in this case it would appear that while the router stopped routing some traffic properly it was still advertising the route to our other routers.

We have now reset the failed router which so far seems stable – we are monitoring the router for any signs of issues

We are sorry for any problems caused by this issue.


The main support number is 0845 330 0666 (geographical 01480 355566)

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