Need help or advice?
Call us FREE 0800 298 2375

Network ‘Blip’ 12/03 12:10 am

We have just seen a short outage with routing within our Network – primarily to our Avro Court Data Centre.

This seems to have been caused by one of the core links flapping between Telehouse and Huntingdon. The link appears to have stabilised and we are monitoring for any ongoing issue here.

We are also liaising with one of our fibre providers to see if they are aware of the issue

EMERGENCY CONTACTS

The main support number is 0845 330 0666 (geographical 01480 355566)

There’s a second, fallback (geographical) number: 01480 411616. All numbers ring directly at our support centre, manned 24hrs x 365 days a year.

We'd also suggest that all customers subscribe to our mailing list (link above); status messages and updates will be delivered by email.

Subscribe