Need help or advice?
Call us FREE 0800 298 2375

Brief network outage at approx. 15:10 7th July

We just saw a temporary blip on one of our interconnects which may have caused a brief < 1 minute loss of connectivity to some services hosted here in the Huntingdon data centre.

This appears to be a momentary issue only but we are investigating the root cause.


The main support number is 0845 330 0666 (geographical 01480 355566)

There’s a second, fallback (geographical) number: 01480 411616. All numbers ring directly at our support centre, manned 24hrs x 365 days a year.

We'd also suggest that all customers subscribe to our mailing list (link above); status messages and updates will be delivered by email.