28th July: the Windows 10 code is currently being downloaded “in the background” to machines that have pre-ordered the update which means that some back-haul providers are already seeing some slow-downs. Be aware that this is likely to continue for a while.


Microsoft are making available from this date their new version of Windows. It will roll out over a  period of time, starting on this date.

Whilst we will have brought on-stream additional back-haul being provided by our suppliers, we believe that there will still be some instances of higher latency and slower speeds caused by this, that could affect many of our users especially as this may also affect our supplier core networks.

We will make every effort to mitigate these effects but you should be aware this may be an issue before raising a fault ticket.