Need help or advice?
Call us FREE 0800 298 2375

[UPDATED]: Planned maintenance works on one of our transit links, London 25th/26th Nov

UPDATE: the supplier has confirmed the new date, with timings unchanged for this work.

This should not affect any services or connectivity. There may be a brief transient period when routes flap until the routing tables converge again.

Start of maintenance: 25/11/2015 – 00:00 GMT
End of maintenance: 26/11/2015 – 04:00 GMT
Duration of work: Up to 30 minutes during the window

Classification of works: Standard
Description of works: Essential Third Party maintenance


The main support number is 0845 330 0666 (geographical 01480 355566)

There’s a second, fallback (geographical) number: 01480 411616. All numbers ring directly at our support centre, manned 24hrs x 365 days a year.

We'd also suggest that all customers subscribe to our mailing list (link above); status messages and updates will be delivered by email.