Need help or advice?
Call us FREE 0800 298 2375

INFORMATION: transit backhaul maintenance work 5th April

Date of work: 5.04.16
Start time: 04:00 GMT
End time: 05:00 GMT
Place of work: London Telehouse North
Work description: Software upgrade on transit supplier core routers

We believe there will be no impact but there could be some very temporary route instability and slight increase in routing times seen as the work starts & ends. This should resolve automatically.


The main support number is 0845 330 0666 (geographical 01480 355566)

There’s a second, fallback (geographical) number: 01480 411616. All numbers ring directly at our support centre, manned 24hrs x 365 days a year.

We'd also suggest that all customers subscribe to our mailing list (link above); status messages and updates will be delivered by email.