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Router Upgrade/Reboot 11/04/2020 [completed]

Our core Juniper Router in Harbour Exchange Square has been showing a very low level of alerts and a higher than normal CPU load. This is not service affecting currently.

In order to attempt to clear this we will upgrade the Juniper firmware and reboot it late Saturday evening. This should take no longer than 30 minutes. Most services are dual homes. However a small number of services are directly connected to this router – these will suffer an outage during the reboot.

You may also see ‘different’ routing to some locations during this time as well.

We will update this post as the work progresses

[Update]

This work is now completed with no issues – the firmware upgrade appears to have resolved the issue. We are monitoring overnight

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