Need help or advice?
Call us FREE 0800 298 2375

UPS Maintenance – 15/07/2020

As part of our contract with our specialist contractors the UPS in Avro court is having a regular service on 15/07/2020.

This involves checking the UPS is functioning correctly, battery health etc

This should not cause any interruption to service but as work is being undertaken here there is always a very small risk. Note our UPS is now set as n+1 resilience and only one unit will be worked on at any time so we should retain full UPS availability at all times

Work is expected to take place between 2pm and 5pm on the day. Our own engineers will be on site throughout to monitor the work

We will update this as the work completes

 

[Update]

This work was completed with no issues

EMERGENCY CONTACTS

The main support number is 0845 330 0666 (geographical 01480 355566)

There’s a second, fallback (geographical) number: 01480 411616. All numbers ring directly at our support centre, manned 24hrs x 365 days a year.

We'd also suggest that all customers subscribe to our mailing list (link above); status messages and updates will be delivered by email.

Subscribe