Further to the work overnight the issue on our Core Harbour Exchange Switch is still not allowing config changes to be committed. At this point this is not causing any network issues – However this is obviously causing a risk and it means that we cannot provision new services on it, The errors mean there is a risk of an unexpected failure.
We have a replacement switch from the vendor which is being pre-configured during the day today
Later this evening we will swap the switch chassis from the old to the new one, This will cause some network disruption as traffic re-converges. While the switch is down services terminating in Harbour Exchange will be down and this will also affect one route into our Huntingdon Data Centre
We anticipate the outage to be approx 30-60 minutes
We are sorry for this short notice – however we wanted to ensure the issue was resolved before any customer facing issues occurred