We are aware of an outage affecting our core switch in Telehouse North. This initially was a wider issue however we have now isolated this issue to services directly connected in Telehouse North.

We have an engineer en route (eta should be less than 30 minutes) and we will then have a clearer picture of the cause – and hope that service will be restored shortly thereafter

We will update this as soon as we have it

This issue was fully by 17:35 – One of our switches in Telehouse North had crashed – the route cause will be investigated and worked on if needed. We apologise for the issue seen here