We are seeing an issue with one of our Juniper switches in Telehouse West which affects IP addresses directly hosted on the switch. A health check on the swotch shows no issues but routing is impacted.
Currently we have worked round the issue and it is not customer impacting – However we would like to resolve this fully.
As such we will have an engineer on site Friday evening to check and resolve this. We have a spare switch to swap out with if this is a hardware issue
We will update this ticket as the work progresses
Most customers will not notice any issue other than a minor routing change. There are 3-4 directly connected customers who have been notified directly
[update]
This work completed at approx midnight on Friday. The switches have been replaced and the new 10G switches are installed. There was a unexpected issue with Broadband connections terminated in Telehouse East which we are investigating to ensure it does not re-occur