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Leeds 21C POP EMERGENCY WBMC PW177211 – 28/10/2011

This may affect some customers but the router should re-connect and authenticate after the work is completed:

This Pew PW177211 is an emergency pew that will affect WMBC shared end users who are connected to the Leeds 21c POP.

The impact will be that end users at Leeds will experience down time between 02:00 and up to 06:00 .

The CP’s whose end users are on this site will see authentication requests but the end users will be unable to connect to their WBMC shared CP.

EMERGENCY CONTACTS

The main support number is 0845 330 0666 (geographical 01480 355566)

There’s a second, fallback (geographical) number: 01480 411616. All numbers ring directly at our support centre, manned 24hrs x 365 days a year.

We'd also suggest that all customers subscribe to our mailing list (link above); status messages and updates will be delivered by email.

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