Following the problems we’re still seeing as part of the over-running planned upgrade to our email infrastructure, we’ve decided that it’s necessary to take the mail-servers off-line at 5pm today for a period of up to 2 hours to allow this syncing to proceed quickly to completion.
Once that has occurred and run to completion, we’re confident that the new system will respond correctly as planned.
Update: The primary server is now back in service with all emails – We will be working on the backup server tomorrow – however we do not expect this to be service affecting.
Update: The mail servers are now back as a resilient pair – initial testing has shown this to be much faster and reliable – any issues please contact support