Tonight we are performing an urgent security update on a number of our core routers that handle FTTC and ADSL connections.
This will manifest as a brief loss of connectivity, possibly twice during the evening but only for a period of a couple of seconds as the sessions are dropped and fail-over to one of our other routers.
The connection should automatically re-establish itself. If after a power-down of your router for 10 minutes and a re-boot you still aren’t able to re-connect, please email into support@merula.net for assistance.