May 12, 2014 | Planned Work
We will be performing some planned works in our Harbour Exchange Data Centre during the evening of Tuesday 13th May.
The work will involve replacing one of our core routers with two new routers and the upgrade on one of the switches in the Rack.
We have already moved traffic away from the router in question so the router change should have no impact. As the switch is replaced there may be some brief interruptions to some services in Avro Court as one of the links is via the switch being upgraded. We hope that any outage will be a matter of minutes as cables are patched to the new switch.
We plan to bring the new router into service overnight if possible – if not this will happen at some point on Wednesday
This work was completed in the early hours of 14/05
Apr 23, 2014 | Planned Work
We have a UPS Engineer on site running a calibration test on our UPS. This should not affect any power – however there is a very small element of risk with any work on the power to the Data Centre.
We will update this once the work is complete
Feb 20, 2014 | Planned Work
Following a planned maintenance our Generator at Avro Court requires a replacement water heater. The work to replace this will take place tomorrow morning.
This work will not cause a downtime, however during the work the generator will be unavailable, so in the event of an extended mains failure there is a risk to services here.
We will have full UPS cover throughout the work.
We will update this post as the work is completed
Feb 11, 2014 | Planned Work
We are seeing a low level of packet loss to (and within) our Avro Court Data Cantre.
We believe this issue is between two of our core switches. We have attempted to resolve this issue by disabling various network ports but the issue remains. The next step is to attempt a reboot on hte affected switches.
We plan to perform this just after midnight tonight (Wednesday morning). This will affect access to some servers hosted in Huntingdon for approx 5 minutes while the switches reboot.
There may be a couple of small issues while traffic re-routes round the switch.
We will update this ticket as the work progresses
Dec 9, 2013 | Planned Work
Further to the replacement of our Primary UPS a few weeks ago some follup up work is required to install a management card and new batteries for the UPS. This is taking place tomorrow (10/12/2013).
During this maintenance there will be periods when the building will be supplied via raw mains and not through the UPS system. While this should cause no outage there is a risk as there is less protection than normal during this time.
We will update this post once the work is complete.
This work is now completed
Aug 27, 2013 | Planned Work
There is a routine maintenance on our UPS systems in Huntingdon this afternoon starting approx 3pm. During this time the buyilding will be running on Generator power.
We do not expect any issues but as with all maintenance there is an element of risk involved.
We are performing this during office hours due to the availability of engineers and spares should they be needed.
We will update you as this progresses
