We will have engineers on site performing routine maintanance on our generator and UPS systems on 21st August 2009. This work should not be customer affecting in any way although with any work of this kind there is a small risk since engineers will be working close to live systems.
This work has been postponed until next week
We will be performing a planned upgrade to our ADSL Platform on Friday 29th Mary 2009. This will lead to a brief disconnect for users on our @dsl.merula and @dsl.wizards logins. This is planned too occur at about 9am. While we expect this ourage to be very brief (a few seconds) there is a small risk as with anything that this may take a little longer.
We are sorry for the timing of this but due to ensuring our suppliers are available to assist this is the only time this can be performed.
We are moving the switch that connects some ADSL to our network this evening. This is in preperation for some upgrades. This will cause a short outage. We anticipate this will be approxibately 7pm -8pm this evening with a 10-15 minute outage.
We will update this on completion
As part of our plan of improvements to the services we offer we are performing a range of upgrades to some of the shared servers here. The upgrades will take place over the next few days and *may* lead to a small period of downtime on some servers while live data is transferred.
We have tested all upgrades and do not anticipate any issues however if customers do see any issues please let us know via the normal support routes.
The above shared webserver will be available for a short while this evening to allow some essential upgrades. The sites will be moving to new hardware and we have tested most sites on the new server. The outage should not last more than an hour.
If there are any issues with sites after the upgrade please let us know via the normal support address.
UPDATE: This work is complete. If you are seeing any issues please contact support using your normal means
We will be performing some planned work on our ADSL platform on 14/01/2009 at 10am. This is a minor configuration change that should not have any affect on users connected. Please note that you may see a brief connection drop although that is not planned at this time.
This will only affect users who log in with a ‘@dsl’ login to our network.
Any problems please let support know in the normal way